Shipping Policy

Last updated: [23/11 2025]

Thank you for shopping with Photo Sintes.
We believe in full transparency, especially when it comes to shipping times and fulfillment locations.

Where We Ship From

All orders are processed and shipped from our supplier warehouses located in China.
We do not operate any U.S.-based warehouses.

Because we ship internationally, delivery times are longer than domestic shipping, and we want you to be aware of this before placing an order.

Order Processing Time

• 1–5 business days
  This includes payment verification, product inspection, and hand-off to the shipping carrier.

Estimated Shipping Time to the United States

Most U.S. orders arrive within:

15–30 business days

In some cases (customs delays, high-volume seasons, carrier issues), delivery may take:

30–45 business days

These timelines are standard for international shipping from China and can vary based on destination, carrier, and customs activity.

Tracking Information

You will receive a tracking number by email once your order ships.
Please allow 3–7 business days for tracking updates to appear in the system due to international carrier processing.

Multiple Shipments

If you order multiple items, they may ship separately depending on supplier availability and warehouse origin.

Lost or Delayed Orders

If your package has not arrived within 45 business days after shipment, contact us at:
support@photosintes.store

We will investigate and ensure your order is delivered or refunded.